TruckStart Dispatch Desk

Stop chasing drivers for updates.

TruckStart Dispatch Desk helps independent dispatchers collect load status updates, PODs, carrier renewals, delay reports, and detention evidence from one simple dashboard.

Built for independent dispatchers and small dispatch teams managing 1-25 carriers.

The daily problem

Dispatching breaks when updates live everywhere.

Drivers forget to send updates

PODs arrive late or get lost in WhatsApp

Dispatchers waste time calling for check-ins

Delay and detention evidence is not properly recorded

Broker updates are messy and manual

What Dispatch Desk does

A simple back-office system for updates, PODs, renewals, delays, and detention.

It is built around the work independent dispatchers repeat all day: asking for status, tracking proof, watching renewal dates, and knowing which loads need attention.

Assign loads to drivers

Drivers update from their own logged-in account

Collect PODs and paperwork

Track carrier renewal dates

Track delay reports

Capture detention evidence

See risk alerts on the dispatcher dashboard

Keep a clean timeline for every load

Use public backup links only when needed

Core features

Serious enough for beta dispatchers, without full TMS complexity.

Logged-In Driver Updates

Drivers can log in, view assigned loads, update status, upload PODs, and report delays.

Live Dispatcher Load Board

Dispatchers see open loads, last updates, risk alerts, and missing PODs.

Delay & Detention Tracking

Drivers can report waiting time, upload evidence, and create a load timeline.

POD & Paperwork Collection

Keep PODs and documents attached to the correct load.

Carrier Renewal Watch

Track carrier document renewal dates with AI scan and email reminders included in Dispatch Desk.

Public Backup Link

Use a private public link only for temporary drivers or emergency updates.

Carrier-Friendly Workflow

Keep drivers focused with simple buttons and a mobile-friendly assigned-loads page.

Pricing

Dispatcher pricing for multi-carrier work.

Start Dispatch Desk

Optional add-ons

Added to your subscription at checkout. You can adjust the quantity anytime.

Extra carriers

$10/mo each

Extra seats

$15/mo each

Starter

Up to 3 carriers

$49/month

Permission-based driver access

POD and evidence collection

Carrier Renewal Watch

Load timeline and check-call history

Pro

Up to 10 carriers

$99/month

Permission-based driver access

POD and evidence collection

Carrier Renewal Watch

Load timeline and check-call history

Agency

For 25+ carriers / custom needs

Custom

Everything in Pro

Priority onboarding & support

Carrier renewal tracking

Starter and Pro subscribe instantly via secure Stripe checkout. Need 25+ carriers or something custom? Choose Agency → Contact us and we'll reach out.

Get started

Request access for your dispatch operation.

Tell us how many carriers and drivers you manage. Approved early accounts receive 1 month of manual access while payment setup is finalized.

Manual activation for approved accounts

Built around driver updates, PODs, delays, and detention evidence

Start your Dispatch Desk account

FAQ

Clear scope, clean permissions.

Is this a full TMS?

No. Dispatch Desk is focused on driver updates, POD collection, carrier renewal tracking, delay reports, and detention evidence.

Do drivers need an account?

Yes, the main workflow uses logged-in driver accounts. A public backup link is also available for temporary drivers or emergency updates.

How does access work right now?

New accounts are reviewed and activated manually. Approved customers receive 1 month of access while payment setup is being finalized.

Who is this for?

Independent dispatchers and small dispatch teams managing 1-25 carriers.

Can carriers see other carriers' loads?

No. Access is permission-based. Drivers only see assigned loads.